Some artistic liberty on a point of concern... Damaged devices are a reality of available, accessible, heavily-utilized technology. Please, please, please, always report damages as soon as possible. We have missed warranty deadlines by mere days before due to users waiting to report.
HIVE Help work request or an email to HelpDesk@HudsonISD.org are excellent quick options to begin the process of making repairs or making sure we can report the problem if it can be covered under warranty. We will always do our best to keep you up and working, regardless of the situation!